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All our plans include excellent customer service, ability to add more tokens as needed and a generous access to all AI features and automations.
Tokens FAQs
1 - What are tokens, and how are they used?
Tokens are the currency used to power all AI-driven features on our platform, such as generating content, optimizing listings, and running chatbot interactions. The number of tokens required for each task depends on the complexity of the operation, the AI models (LLMs) involved, and the settings applied.
For example:
- A simple product listing optimization might cost fewer tokens than a complex blog post. optimization.
- A small chat interraction might cost fewer tokens than a long conversation.
Because every task is unique, token usage varies. However, we offer full transparency with a Token Usage Page in your account setting under the billing section where you can see the exact token cost for each completed operation.
2 - Why does token usage vary between tasks?
Token usage depends on several factors:
- The length and complexity of the content being processed.
- The type of task (e.g., blog generation, listing optimization, chatbot context).
- The AI model used (we use various LLMs, which may have different costs).
- The customization settings applied by the user.
For example, a highly detailed product listing optimization might cost 20% more tokens than a basic one. Over time, as AI models improve, these costs may go down or fluctuate.
Visit our Token Usage Page in the account settings under the billing section for real-time transparency on how tokens are spent.
3 - Can I estimate how many tokens I’ll need?
It’s challenging to provide exact numbers due to the variability of tasks, content complexity, and customization settings, but here’s a general overview of typical token consumption for common tasks:
- Simple tasks or content analysis: Up to 5 tokens
- Product listing optimization: ~100 tokens per listing
- Home page content optimization: ~200 tokens
- Chatbot conversation:
- Short interaction: ~20 tokens
- Long, multi-turn conversation: Up to ~300 tokens
Each task’s token usage depends on factors like content length, complexity, and the specific AI features used.
To ensure transparency, we offer a Token Usage Page where you can see how many tokens were used for each completed task.
4 - What happens if I run out of tokens?
If you exceed your monthly token allowance, you can easily purchase additional tokens. These tokens never expire, so you’ll always have access to the AI features you need.
Pricing FAQs
1 - What is included in the free trial?
The 7-day free trial includes full access to all AI automations, a set of 10,000 tokens to get you started, and customer support to help you get started.
2 - How does billing work for the yearly plans?
Answer: Yearly plans are billed annually at a discounted rate, providing you with a 15% savings compared to monthly billing. The payment is processed upfront for the entire year.
3. Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade or downgrade your plan at any time. Changes will take effect at the start of your next billing cycle.
4. What is your cancellation policy?
You can cancel your subscription at any time. Your plan will remain active until the end of your current billing period, and you will not be charged for the next cycle.
5. Do you offer custom plans for large businesses or specific needs?
Yes, we offer custom plans tailored to your unique requirements, including custom data storage policies, AI customizations, API access, and integration support. Contact us to discuss your needs.
6. How can I contact customer support for assistance?
You can reach our customer support team via chat, email, or phone, depending on your plan. We're here to help you with any questions or issues you may encounter. You can also scheduale a call with an Expert anytime.
Looking for something more custom?
We'd love to help you craft a plan that fits your unique business requirements. Contact us to discuss more options.